Comments on: BSNL Broadband tech support

By: Akshay

Akshay — Tue, 07 Oct 2008 03:44:43 +0000

Hi,
i have been trying to contact tech support for bsnl broad band from past 2 weeks because my internet speed is dead slow, its supposed to be 2MBps but now its reduced to 2KBps and i am not able to get pass their god dammed ivr.
can anybody help me with this ??

By: shan

shan — Wed, 27 Aug 2008 12:24:45 +0000

hi,

Please give me DNS servers IP’s for Hyd.. i want to connect BSNL Wireless modem from which is located near to my home :)

By: Kishore

Kishore — Mon, 25 Aug 2008 12:54:55 +0000

Hi,
Can any one tell me how to signup for BSNL Broad band connection. I am from Mysore and have land line connection already, Hebbal Tel Exchange area. thanks in advance.

By: abhishe

abhishe — Wed, 09 Jul 2008 09:00:42 +0000

i am note connect ftp on bsnl broadband.
please sujest me what I do

By: Friend

Friend — Mon, 16 Jun 2008 13:42:43 +0000

I am the “Friend” in the above post! :D

Good news: After 12 days of filing the complaint the lineman finally visits my home and “fixes” a faulty wire in the junction box (the one on the pole) and voila… it starts working. I really don’t know why they took such a long time to figure it out. Everyday I used to call the xchange and say that there must be some fault in the wires as I was getting too much of noise in Voice line too apart from the problem with broadband connectivity.

I have to accept one thing here that BSNL gives me great service most of the times. I mean, I am using BSNL Broadband since Dec’06 and I have had to file a complaint 3 times. For those complaints, they took 20, 15 and 12 days respectively to rectify the problem. This is the real problem with BSNL!

-Friend :D

By: Mysorean

Mysorean — Thu, 12 Jun 2008 07:39:11 +0000

Pradeep:
Touchwood!!!! :D

On a serious note, you must be among the 20% of the people who BSNL serves. The rest 80% are randomly connected by God’s grace! And when the disconnection happens to them is when hell breaks loose!

By: Pradeep

Pradeep — Wed, 11 Jun 2008 07:42:49 +0000

But I have heard experiences just the opposite to what is described here. I myself so far have had very good (surprisingly) experience with BSNL. Twice I had to call them, they attended to it promptly and followed up later to find out if everything is okay. The speed is amazingly good, for such a cheap rate… I don’t know how long this party would last!

In all such cases, a lot depends upon the person one is dealing with. May be by luck I encountered good guys…

By: Mysorean

Mysorean — Tue, 10 Jun 2008 05:57:03 +0000

biotechnologist2020.com:
Yes. While it is working it is probably the best in the bargain today. But the problem is when it hits a problem – there is no troubleshooting capabilities with BSNL. The others atleast try something.

Veena Shivanna:
I know exactly what you are saying. The conversation proceeds along the lines of what are the lights that are glowing on your modem? right?! LOL!

By: Veena Shivanna

Veena Shivanna — Mon, 09 Jun 2008 18:55:27 +0000

Funny yet serious post.
BSNL has the best connectivity. Some days, I face serious issues in connecting and later it gets okay after a day or so. I feel its better that way than calling their service folks for repair and getting annoyed.
The most important problem is, the so called Technology guys their can’t understand some of the internet/connectivity jargons at all, then how the hell to you communicate with them ?

By: biotechnologist2020.com

biotechnologist2020.com — Fri, 06 Jun 2008 19:25:12 +0000

But i find its better than any other